Account Management

Manage your profile, settings, and subscription preferences

Profile Settings

Managing Your Profile

Your profile information is essential for your brand identity and customer trust.

Profile Information
  • Brand Name: Your public-facing business name
  • Bio/Description: Tell customers about your brand
  • Logo: Upload your brand logo for AI design generation
  • Contact Information: Business email and social media links
  • Location: For tax compliance and shipping
How to Update Profile
  1. Go to your Dashboard
  2. Click on "Profile Settings" or your name
  3. Edit the information you want to change
  4. Save your changes
Profile Tips
  • Use high-quality logo images
  • Keep bio under 200 characters
  • Include relevant keywords
  • Update regularly

Password & Security

Account Security

Keep your account secure with strong passwords and security practices.

Changing Your Password
  1. Go to Profile Settings
  2. Click "Change Password"
  3. Enter your current password
  4. Enter your new password twice
  5. Click "Update Password"
Forgot Password?
  1. Go to Login Page
  2. Click "Forgot Password"
  3. Enter your email address
  4. Check email for reset link
  5. Follow instructions to reset
Security Best Practices
  • Use a unique, strong password
  • Include numbers, symbols, and mixed case
  • Avoid personal information
  • Don't share your login credentials
  • Log out from shared computers
Account Locked?

If your account is locked due to multiple failed login attempts, contact support for assistance.

Subscription Management

Managing Your Plan

Upgrade, downgrade, or modify your subscription at any time.

Current Plan Information

View your current plan details in your dashboard:

  • Plan Type: Basic, Premium, or Custom
  • Billing Cycle: Monthly or yearly
  • Next Billing Date: When your next payment is due
  • Usage Limits: Products, followers, platform fees
Plan Comparison
Feature Basic Premium Custom
Monthly Cost $10 $50 $1,500
Setup Fee $50 $100 $4,000
Physical Products 10 50 Unlimited
Digital Products 0 50 Unlimited
Max Followers 500K 5M Unlimited
Platform Fee 25% 10% 5%
Upgrade Benefits
  • Lower platform fees
  • More product slots
  • Higher follower limits
  • Digital products (Premium+)
  • Priority support (Custom)
How to Change Your Plan
  1. Go to your Dashboard billing section
  2. Click "Change Plan" or "Upgrade"
  3. Select your new plan
  4. Review billing changes
  5. Confirm the change
Billing Notes: Plan changes are prorated. Upgrades take effect immediately, while downgrades take effect at the next billing cycle.

Payment Methods

Managing Payment Information
Subscription Payments

For monthly/yearly subscription fees:

  • Credit/Debit Cards: Visa, MasterCard, American Express
  • PayPal: Link your PayPal account
  • Bank Transfer: Available for Custom plans
Payout Methods

For receiving your earnings:

  • PayPal: Most popular option worldwide
  • Bank Transfer: Direct deposit to your bank account
  • Wire Transfer: For international accounts
Updating Payment Methods
  1. Go to Dashboard → Billing
  2. Click "Payment Methods"
  3. Add or update card/account info
  4. Set as default if desired
  5. Save changes
Important Notes
  • Payouts are monthly
  • Minimum payout: $25
  • Processing time: 3-5 days
  • Keep payment info current

Email & Notifications

Notification Preferences

Control what emails and notifications you receive from CCSwag.

Email Types
  • Order Notifications: When you receive new orders
  • Payment Updates: Monthly payout confirmations
  • Marketing Emails: Tips, promotions, and news
  • Security Alerts: Login attempts and account changes
  • System Updates: Platform changes and maintenance
Managing Notifications
  1. Go to Profile Settings
  2. Click "Notification Preferences"
  3. Toggle email types on/off
  4. Set frequency preferences
  5. Save your preferences
Recommended Settings
  • ✓ Order notifications
  • ✓ Payment updates
  • ✓ Security alerts
  • □ Marketing emails (optional)
  • ✓ System updates

Account Deactivation

Pausing or Closing Your Account
Temporary Pause

If you need a break but want to keep your account:

  • Downgrade to Basic plan to reduce costs
  • Remove products from your store temporarily
  • Keep account active for future use
Account Closure

To permanently close your account:

  1. Contact support via contact form
  2. Request account closure
  3. Complete any pending orders
  4. Receive final payout
  5. Account will be deactivated
Before Closing
  • Download any important data
  • Complete pending orders
  • Receive final payments
  • Consider temporary pause instead

Need Help with Your Account?

Our support team is here to help with any account-related questions

Contact Support Troubleshooting Back to Help Center