Privacy Policy

Last updated: January 1, 2024

Introduction

At CCSwag ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform and services.

Information We Collect

Personal Information

When you create an account or use our services, we may collect:

  • Name and contact information (email address, phone number)
  • Profile information (username, profile picture, bio)
  • Payment information (processed securely through third-party providers)
  • Business information (tax ID, business address for payments)
Usage Data

We automatically collect information about how you use our platform:

  • Device information (IP address, browser type, operating system)
  • Usage patterns (pages visited, features used, time spent)
  • Design and product creation data
  • Sales and performance analytics
Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookie preferences in your browser settings.

How We Use Your Information

We use your personal information to:

  • Provide and improve our services
  • Process payments and fulfill orders
  • Communicate with you about your account and our services
  • Provide customer support
  • Analyze usage patterns to improve our platform
  • Comply with legal obligations
  • Prevent fraud and ensure security

Information Sharing

We may share your information with:

Service Providers
  • Payment processors (Stripe, PayPal)
  • Print and fulfillment partners
  • Cloud hosting providers (AWS)
  • Analytics services (Google Analytics)
  • Customer support tools
Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes
  • Protect our rights and property
  • Ensure user safety
  • Prevent fraud or abuse

Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure data transmission, and regular security assessments. However, no method of transmission over the internet is 100% secure.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your personal data
  • Object to processing
  • Data portability
  • Withdraw consent

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We may retain certain information for longer periods as required by law or for legitimate business purposes.

International Transfers

Your information may be transferred and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Children's Privacy

Our services are not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: privacy@ccswag.com

Address: CCSwag Privacy Team
123 Creator Street
San Francisco, CA 94105

Phone: +1 (555) 123-4567